Contact Us
If you have any questions, you can check the Service Policy page first to see if your questions can be answered immediately. If you still need help, please feel free to contact us.
How to contact us?
We will reply you within one business day if you send us the email. Please send us an email if you have any questions about us. This is the most efficient way to solve problems.
For problems regarding orders and purchases, please contact us.
Attention: Please make sure that your account email is correct in order to receive an order confirmation after you place an order successfully. The order details will be included, such as the order number. Please check your email carefully. If it is still not the case, please pay attention to your spam and remove our email from the blacklist.
Email: help@serteams.com
Dear Sir or Madam, thank you for your support and understanding of our shopping website. To enhance your shopping experience, should you encounter any issues after your payment is successfully processed, please feel free to reach out to our customer service via email. For any inquiries beyond this, we kindly ask that you allow us to assist you directly. Thank you!